1. Sales
- All sales are final, no returns and/or refunds are allowed.
- Prices are subject to change without notice.
- All orders are subject to stock availability.
- Orders will not be placed until payment is received in full.
- Methods of payment:
- Checks (Allow up to 72 hours for order processing). A service charge of $150 will be assessed for every returned check. We do not accept third-party checks.
- Credit Cards: Visa, Master Card, American Express, and Discover.
- Wire Transfers.
- By providing Allinone Design Wallpaper Company with a credit card number, the customer authorizes Allinone Design Wallpaper Company to charge the card for all future charges.
- We do not accept third-party credit card authorizations.
- Collection fees and or attorney’s fees incurred by the company in collecting payments are the responsibility of the customer and must be repaid in full to Allinone Design Wallpaper Company prior to resuming business.
- Title to, and ownership of the relevant goods remain the absolute and unencumbered property of Allinone Design Wallpaper Company until payment in full is received.
- Personal information provided to the company will not be shared with a third party.
- Items are sold by Allinone Design Wallpaper Company and shipped to anywhere in Australia.
- Wallpaper color varies from the lot, we do not guarantee that the colors will be exactly the same, especially with natural textured wallpaper. Our materials are not guaranteed against color fading.
- They are not guaranteed against shrinkage or discoloration due to washing or contact with any liquid.
- Projects not performed by Allinone Design Wallpaper Company are not guaranteed.
- No claim will be allowed for paper hung in excess of one roll or 3 yards where a fault could not reasonably be recognized prior to hanging. check that the correct wallpaper has been sent.
- Any unpaid invoice must be paid by the due date. We require immediate payment (payment details on invoice) as soon as possible in order to suspend further action, if you are not able to make the amount in full or wish to discuss the account please contact our office immediately on M-0415691015 or Email – info@allinonewallpaper.com.au
2. Processing & Shipping Time
- Your order requires processing time and shipping time. The processing time may be different for each item. To calculate the estimated arrival date, add the processing time and the shipping time, and remember to skip weekends and holidays. Once processed, your order will be delivered in 10- 15 business days.
- We will deliver your items as quickly as possible, but please note that products sold are not all stored at the same location and are delivered by different courier companies depending on product size and weight. Subsequently, you may receive your order in two or more separate deliveries and delivery times will vary depending on the products you have ordered.
- Shipping charges are included for all orders within Australia independent if the package arrives at our location or the Shipping address provided by the customer.
- Lead time for deliveries is subject to change without notice. You may receive your order in two or more separate deliveries and delivery times will vary depending on the products you have ordered.
- If a freight forwarder, hotel, office building, sub-contractor, upholsterer, workroom, or hand-carrying is used, the following terms will apply:
- It is the responsibility of the customer to insure that the correct material is received.
- Allinone Design Wallpaper Company won’t be responsible for damage, defect, material difference, or loss that occurs to goods after they’re delivered to you or a freight forwarder. This means that Allinone Design Wallpaper Company isn’t able to provide a replacement of, or refund for, any such goods delivered to you or a freight forwarder. You should refuse goods that arrive damaged and instruct freight forwarders to do the same, and goods lost after being received by you or the freight forwarder will be your responsibility.
3. Labor – Installations and Removals
- Selecting our product and installation, mean you agree to our all-term and condition process as per below.
- An adult over 18 years of age with the authority to make decisions must be present at the time of installation.
- No claims will be allowed for labor costs.
- Measurements provided by customers are not guaranteed.
- Installation charges may vary depending on the amount you were quoted vs. the total amount installed.
- Please check with your building management for parking accessibility and delivery times for your installation (such as elevators, service entrances, front desk procedures, etc.). Please inform us if there are special parking needs.
- Please be advised, that you must be present thru the whole installation/repair process to review and approve the job. If you are not present, we will not be responsible for any changes and/or modifications.
- Please remove all fixtures such as accessories, mirrors, paintings, light fixtures, handicap rails, sculptures, artwork, TV, and heavy furniture at least 1.5 meters from the wall in order to make the installation process smooth and efficient. If we have to move any furniture, there will be a $180 fee incurred.
- There will be an administrative charge in the amount of $350 should we not be able to complete the installation due to any unforeseen issues discovered. For instance, walls are not painted ready, mold is found on the walls, changes in the materials to be used for the installation, etc.
- The day of the installation you will be provided with an Installation process to understand any possibility of poor work because of moisture damage, walls with structural damage, obstacles on walls like stairs, window power point, door, hard stuff around, etc.
- If you have any issues with installation such as poor workmanship or any left-over work, you must call or text on 0415691015 no less than 48 hours in order to cover our guarantees.
- Be sure all construction is completely closed in with drywall, plaster finish, and paint-ready. Allow one week for freshly painted areas to dry and cure before the wallcovering installation date.
- Wallcovering installation is a decoration process that is customized to fit the style of your home. As in any decoration process, there is always a chance of unforeseen issues. Some issues cannot be detected until the installation process has begun (i.e. moisture damage, walls with structural damage, etc).
- Also aware of our installer try best job installation of wallpaper mean, in such case, if you have rust wall surface, curves and angles like stairs and deep cutting, bad shape cutting, where cutter or any tools can’t reach that spots, never give 100% finishing. In that case, if you are not happy, you must text
images on -0415691015 or email – info@allinonewallpaper.com.au within 24 hours. Otherwise, we will not take any liability or refund. In case you want to book an installer to fix any issue, we do charge a $180 fee.
- Adhesives used for the installation can produce strong odors. It may be necessary to ventilate your home after the installation.
- The customer is liable to pay a minimum call fee of $180, in any case, the installation job got canceled or we do not find the appropriate conditions for the installation work.
- The upfront payment is required before commencing the installation work.
4. Legal
Agree that you shall be responsible for and shall defend, indemnify, and hold harmless the wallpaper company and its employees, affiliates, suppliers, agents, contractors, distributors, licensors, and business partners and shall reimburse us for any damages, losses, or expenses (including without limitation, reasonable attorney’s fees and costs) incurred by us in connection with any claims, suits, judgments, and causes of action arising out of your breach of any provision of this agreement.